What to do if your tab is still showing up after you deleted the tab or the entire form.
Usually, this should not be a problem, but sometimes, due to various reasons, a form may stay stubbornly on, even after you deleted it from the admin panel.
Try the following:
- Make sure you reload the websites cache, and if you are using a cache plugin, such as WP total Cache, or WP fastest Caché, make sure to delete the local Cached memory.
- Make sure the form is deleted, if it’s not, first take the code of the site (Or turn that form off, when using the WP plugin).
- If the form that appears has been already deleted, and you can’t find it in the plugin settings page, then delete the WP plugin, and reinstall it, re-log into your account and only the current forms will appear.
- Make sure there is no external or old form code (That could belong to an old test account) in the website footer, header o as text in the widget section.
If none of the above work, be sure to let us know ASAP at firstname.lastname@example.org we will create a support ticket for you and provide special attention to the situation, as it’s definitely a new to us as well and we would appreciate learning about it, we would try our best to fix it for you.