Auto-Responder: Sending ebooks, files or attachments after successful opt-ins

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Attaching files in the auto-responder emails is something not recommended. Emails with attached files tend to be marked as spam and could sometimes not be delivered per the receivers server settings or the size of the file.

We suggest you to send a link to the file in the email’s body. In addition, add into the confirmation page of your form that you sent an email into their inbox with instructions on how to get the file. With that, every user that submits a form will know what to do to get the file and will also make sure that the email is in their inbox.

How to get into the Auto-Responder email of your form (Free & Lite Plans):

Login> go to Forms> select the Form> go to Submission Settings and click on Auto-Responder.

Once you're there, type in your custom message and add the link. See the example below:

How to get into the Auto-Responder email of your form (Premium Plan):

Login> go to Forms> select the Form> go to Submission Settings and click on Auto-Responder. 

Once there, click on the "Automation Events" link and remember the name of the form you're setting up. For more about Automation Events click here.

From the events view, find your form's event and click on "Edit".

On the edition panel, (1)make sure the event is Active, (2)type a Subject and (3)Content for your email. (you can create HTML custom auto responders, click here to see how) (4)Set the event as "Auto-Responder" and (5)make sure the form in question is selected. (6)Save your settings by clicking on "Update Automation Event".

How to get into the Confirmation Page of your form (All Plans):

Login> go to Forms> select the Form> go to Form Settings> click on Content and then on Confirmation Page.

Once you're there, type in the instructions to get the file. See the example below:

That's it, you're done!!

See how we've done it so far:

Form Example (Free & Lite Plans):

Form Example (Premium Plan):

Confirmation Page Example (All Plans):

Email Example (Free & Lite Plans):

Email Example with custom HTML(Premium Plan):

 

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