Sometimes, while setting up your custom automations, the autoresponders seem not to be working. The majority of cases are resolved after reviewing every setting thoroughly.
We have done a list of the possible set up errors that could cause this to help you out if you find trouble with this:
1. Your Contact Email field was left as a blank space:
2. The Form Key is not correct. Make sure you are applying the correct setting for the correct form:
3. Make sure the event is marked as "Auto-Responder":
4. Make sure the event is "Active":